Active Fire Service & Maintenance

Without proper monitoring, servicing and maintenance, even the best designed and implemented systems can fail. At Active Fire, we go beyond setting up the system and provide clients a solution for perpetual alertness, so that lives and assets are safeguarded at all times.

Besides the standard routine checks, we provide a whole repertoire of additional benefits to clients in true Active Fire's holistic approach to protection. This include :  1.        Response within 2hours for breakdown islandwide             (excluding Jurong Island)  ·          Technician to go on-site and provide solution  ·          99% success rate (1% eg:weekend no spare parts)  ·          Limits impairment and downtime to client 
2.        Comprehensive training on fire safety and equipment  ·          Using modern teaching methods; explained in layman terms so that everyone can understand.  ·          Manuals and consolidated information available in CD 
3.        Customer Service  ·          Response to every enquiries within 24hrs   
We go even further by providing our comprehensive P.R.E.ACTs Approach to Service and Maintenance, anticipating any possible issues and problems and then provides advice and recommendations to client when needed.